Konfliktmanagement. Ein Handbuch Für Friedrich Glasl. · Rating details · 2 Be the first to ask a question about Konfliktmanagement. Ein Handbuch Für. Konfliktmanagement: Friedrich Glasl: Books – PDF | This conflict escalation model is presented in Friedrich Glasl’s book Konfliktmanagement. Ein Handbuch für Führungskräfte, Beraterinnen und Berater.

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Review of F. Glasl’s “Konfliktmanagement”

The konfliktmanageement is acerbated by the search for sympathisers for one’s cause. This page was last edited on 27 Januaryat The section on the parties focuses on the informal relationships within the parties in intergroup conflictssuch as the identification of key participants and the position of leaders and representatives.

Different types of interdependency relationships within organizations are identified and analyzed as the key element of conflict potential.

Amazon Second Chance Pass it on, trade it in, give it a second life. Get to Know Us. Anything else would be a sore loss for the great part of the conflict faciliation community that never learned enough German to read the original version.

In chapter 10 Glasl makes a very detailed analysis of the conflict konfliktmanagrment process. Delivery and Returns see our delivery rates and policies thinking of returning an item?

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The conflict parties increase the pressure on each other in order to assert their own opinion. Solutions leading to de-escalation are not immediately apparent in this model, [3] particularly when it appears to both conflict parties impossible to reverse the situation e. Loss of face means in this sense the loss of moral credibility.

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Konfliktmanagement. Ein Handbuch Für Führungskräfte, Beraterinnen Und Berater

Glawl Business Service for business customers. Chapter 13 is short, but provides a valuable discussion of how the facilitator can loosen up rigid positions using a rhythmic oscillation between interventions along three polarities: Each of these factors can be the target of interventions, depending on how the facilitator diagnoses the conflict.

However, in every case, Glasl comments on indications and counterindications in relation to his own diagnostic scheme. As examples one could mention actions friedricu lead to loss of face for one conflict party threshold between step 4 and 5or presenting an ultimatum threshold between step 5 and 6. The ability to recognise and eliminate conflict-nourishing forces in a culturally neutral and non-judgemental fashion in order to de-escalate a conflict is highly advantageous in particular for managers, consultants and social workers.

I have to state at once that this is the most impressive book I have ever come across in the field of conflict management, all categories. The opponent is to be denigrated by innuendo and the like.


I can only hope that a translation into English will soon be available. The issue is no longer important: Glasl is an Austrian conflict facilitator with a solid experience from many years as an organizational consultant and trainer of facilitators in the Netherlands, Germany, Austria and other countries.

Glasl defines and konfliktmanagemsnt each strategy in terms of a number of criteria. Eine Handlungsanleitung mit Fallbeispielen, Heidelberg: Schulz von Thun, F. To get the free app, enter your mobile phone number.

He also presents four models of group dynamics, i. Page 1 of 1 Start over Page 1 friedrcih 1. Chapter 16 discusses the phases of the different conflict management strategies.

From Wikipedia, the free encyclopedia. To achieve de-escalation Glasl assigns the following strategic models to the different stages of escalation:.

The proportions decide the credibility of the threat. Would you like to tell us about a lower price? Be the first to review this item Amazon Bestsellers Rank: The loss of trust is complete.